FAQ
Q1. What is your terms of packing?
A: Typically, our products are meticulously packed in robust wooden pallets, with an efficient arrangement of 50 pieces per pallet. However, should you have any specific packing preferences or unique requirements, we are more than happy to engage in discussion to customize the packaging to meet your precise needs.
Q2. What is your terms of payment?
A: We offer flexible payment options tailored to your convenience: 1) T/T 30% as a deposit with the remaining 70% due upon receipt of the BL copy. 2) LC at sight for secure transactions. 3) An advance payment of 30% via TT, with the balance settled through LC at sight.
Q3. What is your terms of delivery?
A: Our delivery terms are diverse and adaptable to suit your needs, including EXW, FOB, CFR, CIF, and DDU, ensuring seamless logistics tailored to your preference.
Q4. How about your delivery time?
A: Generally speaking, following the receipt of your advance payment, we strive to deliver within a swift timeframe of 15-20 days. The exact delivery schedule will be contingent upon the specific products and the volume of your order, ensuring timely fulfillment.
Q5. Can you produce according to the samples?
A: Absolutely, we are fully equipped to manufacture products based on your provided samples, ensuring precise replication and satisfaction.
Q6. What is your sample policy?
A: We are pleased to offer samples at no cost. However, we kindly request that customers cover the courier expenses, ensuring a hassle-free experience.
Q7. Do you inspect your goods before delivery?
A: Yes, quality is our priority. Our stringent quality control process spans from raw material selection through to the final packing stages, guaranteeing exceptional standards in every product we deliver.
Q8: How do you make our business long-term and good relationship?
A: 1. We are committed to maintaining superior quality and competitive pricing, securing benefits for our clientele. 2. We hold each customer in the highest regard, fostering a respectful and mutually beneficial partnership.
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